Recognition is an integral part of our culture—we celebrate things big and small— and the reason our culture is brimming with positive energy, teamwork and fun. We love celebrating the achievements of others and have lots of fun doing it!
Our Chief Executive Officer, Greg Creed, is passionate about putting people first and has brought his own personality to his very own recognition award, which is given to people at the Company who are true brand builders.
Having a personal recognition award is not unique to leaders. Many employees throughout the Company have their own personal recognition awards, including highly prestigious honors like the “Red Roof” hat recognition at Pizza Hut, the “Sling Shot Award” award at KFC and the “Sauce Packet” at Taco Bell.
We have many other ways of bringing recognition to life that engages employees from our Restaurant Support Centers (RSC) down to our team members. Some examples of these are:
- Milestone Service Awards
- Customer Mania Awards
- Recognition Cards
- Champions Club Celebrations
- Restaurant General Managers Conference
KFC U.S. introduces make the colonel proud and best of the best awards
KFC was built on Colonel Harland Sanders’ values. At the top of that list is doing things The Hard Way, the right way. In 2015, KFC U.S. created the Make the Colonel Proud award, a replica of Colonel Sanders’ iconic tie. The award is given to employees who live and breathe the passion and commitment of the KFC U.S. brand character, and who do things The Hard Way – the Colonel’s way. Only select leaders in the organization and Restaurant General Managers (RGMs) can award the exclusive recognition.
In 2015, KFC U.S. also introduced the Colonel’s Best of the Best award to recognize the top 40 RGMs who have earned outstanding results while taking people with them. Winners are chosen based on customer satisfaction, standards execution and input from team members through Your KFC Voice, an online survey that gives team members the opportunity to voice their thoughts so our restaurants can improve. Linking team member feedback data has shown that RGMs with the highest culture restaurants also have the highest results.
To encourage the culture of recognition, in 2015 KFC U.S. also produced training materials to help employees develop their own personal recognition awards.